Listen, Instead

The best way to persuade people is with your ears – by listening to them. – Dean Rusk

There’s a difference between persuasion and coercion.

If you persuade, you are either helping someone see a different point of view or to act when they would not have otherwise.

To persuade you need trust.

Trust is built through listening.

Through the kindness and presence that helps one feel safe.

Take the time to listen and make sure that people feel heard.

Or, you can use force of some sort.

You can be the proverbial bull-in-the-china-shop and get your way.

But that “victory” will be short-lived and/or grudgingly given.

Instead, listen.

Similar Posts

  • Beyond Command-and-Control

    I’ve included a blog post from Seth Godin (in its entirety, at the bottom) to get you thinking. Please read Seth’s words below and rejoin me for a couple questions. *  *  * You’re back? Great! If you invoke the Platinum Rule (treat others as they would like to be treated… ), which approach (or…

  • What Are You Hearing?

    When you’re good at something, you’ll tell everyone. When you’re great at something, they’ll tell you. – Walter Payton What are you great at? What have you put the time in to be masterful at? If it’s something great, or even just pretty good, quite likely people are talking to you about it – about your talents,…

  • Speed and Road Choice

    That might seem like an odd title, or perhaps a not very helpful one. But it will soon make sense. A mentor of mine sent me a message that contained the following line: If I am on the wrong road it doesn’t matter how good I get at speeding down the road. It’s the wrong…

  • Disaster Tolerance

    Are you disaster-tolerant? (Do you have reserves?) This question is well-posed in Seth Godin’s blog post (here it is in its entirety): Not all disasters can be avoided. Not all disasters are fatal. If you accept these two truths, your approach to risk will change. If you build a disaster-tolerant nation or project or lifestyle,…